Refund, Cancellation, and Shipping Policy

Effective Date: 27.02.2024

Thank you for choosing our software services at Findots Services Private Limited (“Findots,” “we,” “us,” or “our”). We are committed to providing you with quality software solutions. Please read our Refund, Cancellation, and Shipping Policy carefully before making any purchase.

Cancellation Policy:

  1. Cancellation requests for software services must be submitted within 30 days after the purchase or service agreement.
  2. Cancellation requests can be made by [contacting our customer support team at info@findots.in].
  3. If the cancellation is made within the specified timeframe, a 100% refund may be processed.
  4. After the specified timeframe, cancellations may not be accepted, and fees may apply.

Refund Policy:

  1. Refund requests will be considered only if a cancellation request has been approved.
  2. Refunds, if applicable, will be processed to the original payment method used during the purchase.
  3. The timeframe for refund processing may take 7 to 30 days from the cancellation request has been approved, and it is subject to the policies of the payment gateway and financial institutions involved.
  4. In certain cases, a refund may be subject to processing fees or deductions as outlined in our Terms and Conditions.

Shipping Policy:
As our offerings are software-based, no physical shipping is involved. Upon completing the purchase, you will receive detailed instructions for software download and installation via the email address provided during the purchase process.

Exceptions:

  1. Services rendered or software downloaded may not be eligible for refunds.
  2. Refunds will not be provided for [specific services/products] after [specified conditions] are met.

Contact Us:
If you have any questions about our Refund, Cancellation, and Shipping Policy, please contact our customer support team at [info@findots.in].

Changes to Policy:
We reserve the right to update or modify our Refund, Cancellation, and Shipping Policy at any time. Any changes will be effective upon posting on our website.

By using our services, you acknowledge that you have read, understood, and agreed to our Refund, Cancellation, and Shipping Policy.

Thank you for choosing Findots Services Private Limited.